Billing and Usage Policy

Effective Date: February 26, 2026

1. Billable Minute Definition

A Billable Minute is each started minute of an inbound plumbing call handled through the dedicated AI number and LeadRescuePro telephony workflows, including direct, configured overflow, and configured after-hours calls. Partial minutes are rounded up to the next whole minute.

2. Billing Start

One secure checkout collects the $997 setup fee today and creates the $499/month subscription. The first subscription invoice is due beginning next month. The $499 monthly plan includes 500 minutes; additional started minutes are billed at $0.20 each.

3. Metered Usage Calculation

Metered usage is calculated from system and provider call-event records, including telephony session metrics and usage event logs. Each usage record can be tied to a unique source reference for billing traceability.

4. Overage Calculation

The $499 monthly plan includes 500 started minutes per billing period. Each additional started minute is billed at $0.20.

5. Invoice Timing and Pre-Charge Notice

Subscription fees are billed in advance on the billing cycle date. Usage is tracked from telephony records for invoice transparency. Included minutes are applied first, then each additional started minute is billed at $0.20. Invoices and billing notices are delivered electronically using account and payment processor records.

6. Accepted Payment Methods

Payments are processed through Stripe using approved payment methods enabled for the account.

7. Tax Responsibility

Clients are responsible for all applicable taxes, duties, and governmental assessments associated with Services, excluding taxes based solely on LeadRescuePro net income.

8. 48-Hour Grace Period

Failed payment events may receive a 48-hour grace period before service suspension. Services may be suspended after grace expiration if unpaid balances remain.

9. Reactivation Fee

Reactivation after suspension may require payment of all outstanding balances and a reactivation fee.

10. Disputes and Chargebacks

Billing disputes must be submitted in writing to [email protected] before chargeback initiation. Undisputed amounts remain due by invoice due date.

11. Transparency Records

LeadRescuePro maintains usage records and billing references to support invoice transparency and dispute review. Clients are responsible for reviewing invoices promptly.

Support Contact: [email protected]