Refund and Cancellation Policy

Effective Date: February 26, 2026

1. Scope

This policy applies to all LeadRescuePro LLC setup, subscription, and related billing events.

2. Setup Fee is Non-Refundable

The $997 setup fee is non-refundable once onboarding, configuration, account provisioning, implementation, or integration work begins.

3. Cancellation Before Renewal

You may cancel your subscription before the next renewal date through the billing portal or by written notice to [email protected]. Charges already incurred remain due.

4. No Prorated Refunds

No prorated refunds or credits are provided for partial monthly periods or early termination during any active billing period.

5. Included Minutes and Overage

The $499 monthly plan includes 500 started minutes per billing period. Each additional started minute is billed at $0.20. Usage may be logged for service operations, invoice transparency, and support.

6. Billing Dispute Before Chargeback

You must submit written billing disputes before initiating any chargeback. Dispute submission must include invoice number, amount disputed, and factual basis.

7. Chargeback Cooperation Requirement

You agree to cooperate in good-faith chargeback and billing investigations, including prompt response and production of relevant account records.

8. Service Suspension for Non-Payment

Failed or reversed payments may trigger a 48-hour grace period. Unpaid balances after the grace period may result in suspension and potential reactivation fees.

9. Policy Updates

Policy changes become effective upon posting at https://www.leadrescuepro.com/refund-policy/.

Support Contact: [email protected]