Call hits your business line
Customer still dials your existing published number.
Plumber overflow call answering model
Your team controls when callers reach the dedicated AI receptionist number: overflow, after-hours, campaigns, or forwarding rules.
Routing logic in plain English
Dedicated number routing
Route calls to the AI receptionist number only when your team wants coverage.
Missed call fallback to AI
AI performs short intake and confirms callback expectation.
Lead pushed to pipeline
Status, urgency, and summary are logged for office follow-up.
Deterministic guardrails
- No silent drops: failures route to voicemail fallback path
- No cross-account mixing: usage and leads are account-scoped
- No outbound AI calls in v1
- No call recording in v1