Refund and Cancellation Policy

Effective Date: February 26, 2026

1. Scope

This policy applies to all LeadRescuePro LLC setup, subscription, metered usage, and related billing events.

2. Setup Fee is Non-Refundable

The $997 setup fee is non-refundable once onboarding, configuration, account provisioning, implementation, or integration work begins.

3. Cancellation Before Renewal

You may cancel your subscription before the next renewal date through the billing portal or by written notice to [email protected]. Charges already incurred remain due.

4. No Prorated Refunds

No prorated refunds or credits are provided for partial monthly periods, partial usage periods, or early termination during any active billing period.

5. Usage Charges Are Final Once Incurred

Metered usage charges are final once usage is recorded under the Billing and Usage Policy and are not refundable solely due to reduced demand, staffing changes, or partial utilization.

6. Billing Dispute Before Chargeback

You must submit written billing disputes before initiating any chargeback. Dispute submission must include invoice number, amount disputed, and factual basis.

7. Chargeback Cooperation Requirement

You agree to cooperate in good-faith chargeback and billing investigations, including prompt response and production of relevant account records.

8. Service Suspension for Non-Payment

Failed or reversed payments may trigger a 48-hour grace period. Unpaid balances after the grace period may result in suspension and potential reactivation fees.

9. Policy Updates

Policy changes become effective upon posting at https://www.leadrescuepro.com/refund-policy/.

Support Contact: [email protected]